Professional Services for Backup Express

With Professional Services for Backup Express, Backup Express engineers specializing in implementation work directly with you onsite. Our Professional Services offerings can help you attain the following key benefits:

• Save time
• Minimize consultant costs
• Reduce work effort
• Increase overall system throughput
• Maximize use of existing hardware
• Meet critical deliveries and SLAs

Backup Express engineers specializing in implementation work directly with you onsite to quickly implement your new Backup Express enterprise. They can provide hands-on training for efficient operation, or they can work with you to expand, modify, and tune your existing Backup Express enterprise. Smaller enterprises utilizing traditional file-level backup can take advantage of deployment guidance by phone and Internet.

Fast Start Services

Designed for new Backup Express enterprises, BEX Fast Start Services will get you started quickly and help give you the foundation to operate, maintain, and expand your system. Backup Express deployment specialists work with you onsite to configure your enterprise, test it, and provide hands-on training for Backup Express administrators and operators. You can choose from two Fast Start modules and three add-on options:

• BEX Fast Start Basic Module
• BEX Fast Start Advanced Module
• BEX Fast Start Add-On Options
  • Database Option
  • Messaging System Option
  • Reporting Option

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Customized Services

Backup Express Customized Services can be utilized for new, changing, or expanding enterprises. Services include:

• Consulting
• Implementation and training
• Customized deployment:
  • Adding new elements to your enterprise
  • Implementing VMware protection
  • Implementing remote office data protection
• Project services:
  • Process documentation
  • Disaster recovery plans
• Operations services:
  • Tuning
  • Upgrades
  • Migrations
  • Best practices

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MVP Service

The MVP Service (Migration, Verification and Protection) is a professional services offering performed by technical specialists to plan, manage and verify a minimally disruptive migration of your data and applications from a physical to a virtual environment (P2V migration). Click here for more information .

Remote Installation

The Backup Express Remote Installation Service provides remote installation and startup assistance for new Backup Express customers with smaller environments.

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BEX Check

BEX Check is a collaborative program that combines your systems knowledge with the expertise of Backup Express support engineers. It maximizes the efficiency, reliability, and cost savings of your Backup Express enterprise.

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BEX DR Test Assist

Syncsort provides the BEX DR Test Assist service, which allows you to:

• Save personnel and system resource costs
• Minimize recovery time
• Identify and resolve software, hardware, and network issues

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BEX Assessment/Upgrade Services

This three-step program helps you get the maximum benefit from the latest release of Backup Express:

• FREE workshop to quickly assess your system, share knowledge, and clarify data protection goals
• In-depth assessment of your data protection system, including recommendations for optimum deployment
• Expert upgrade implementation

Start a Partnership – Contact Your Syncsort Representative

We welcome the opportunity to discuss your needs with you. Based on our experience and your own assessment of your needs, we can work together to help you efficiently and cost effectively get the most from your investment.

To begin the discussion – and a Partnership for Excellence – call your Syncsort representative at 201-930-8200, or toll-free at 1-877-FAST-951.