Take advantage of on-site assessment, implementation and training – or get deployment guidance online or by phone. Syncsort’s service packages are designed to meet every requirement and every budget.
> Fast Start Services
> Customized Services
> Migration, Verification and Protection (MVP)
> Remote Installation
> BEX Check
> BEX Disaster Recovery Test Assist
> BEX Assessment/Upgrade Services
Fast Start Services
Designed for new BEX enterprises, Fast Start gives you deployment specialists who work with you on site to configure, test and provide hands-on training to get you up and running smoothly – and with the foundation you need to operate, maintain and expand your system. You can choose from two Fast Start modules and three add-on options:
- BEX Fast Start Basic Module – for new BEX installations utilizing traditional file-level backup
- BEX Fast Start Advanced Module – for new BEX installations utilizing BEX Advanced Recovery for block-level, disk-based data protection, disaster recovery and business continuity
- BEX Fast Start Add-On Options:
- Database Option – data protection for SQL Server, Oracle, DB2, SAP and others
- Messaging System Option – data protection for Exchange, Lotus Notes, etc.
- Reporting Option – implementation of BEX reporting functionality
Customized Services
Syncsort’s customized services provide smart, seamless implementation, training and more for new, changing or expanding enterprises across the globe. Syncsort’s Custom Services include:
- Consulting
- Implementation and training
- Customized deployment
- Adding new elements to your enterprise
- Implementing VMware protection
- Implementing remote office data protection
- Project services
- Process documentation
- Disaster recovery plans
- Operations services
- Tuning
- Upgrades
- Migrations
- Best practices
- Environment and performance assessment
- Deployment recommendations
- Application design and delivery
Migration, Verification and Protection (MVP)
With Syncsort’s MVP Service, Syncsort’s technical specialists plan, manage and verify a minimally disruptive migration of your data and applications from a physical to a virtual environment. MVP helps you:
- Quickly realize the value of your virtualization investment
- Simplify data migration to minimize potential business disruption and data loss
- Leverage skills and methods to help ensure a clean and successful migration
- Ensure reliable data protection during and after the virtualization project
Remote Installation
Designed for small enterprise BEX customers, Remote Installation is a cost-effective alternative to on-site service that enables you to implement BEX quickly and efficiently. With Syncsort Remote Installation, you get:
- An experienced BEX Professional Services engineer to perform the implementation
- Up to 20 BEX clients implemented
- File-level implementation
- Availability in 6 or 12 hour blocks
BEX Check
Maximize the efficiency, reliability, and cost savings of your BEX solution with this maintenance service that combines your systems knowledge with the expertise of Syncsort’s support engineers. With BEX Check, you get:
- Expert analysis and recommendations from experienced BEX engineers
- Reduced storage costs by more efficiently using your backup storage
- Reduced backup windows
- Increased backup success rates
- Reduced backup administration time
- Minimized facility and resource costs
BEX Disaster Recovery Test Assist
Disaster recovery testing is often restricted to a short timeframe and limited staff resources. But, successful DR testing is critically important. With BEX DR Test Assist, expert Syncsort engineers make your disaster recovery tests faster, more efficient and more comprehensive. With the BEX DR Test Assist service, you can:
- Save personnel and system resource costs
- Minimize recovery time
- Identify and resolve software, hardware and network issues
BEX Assessment/Upgrade Services
Syncsort is continually improving and enhancing our Data Protection software to deliver greater value and performance for our customers. Our Assessment/Upgrade Services help you seamlessly and efficiently take advantage of software upgrades. With this service, you get:
- A free workshop to quickly assess your system, share knowledge and clarify data protection goals
- In-depth assessment of your data protection system, including recommendations for optimum deployment
- Expert upgrade implementation
Contact BEX Customer Services
For more information,
Contact Us or call your Syncsort representative toll-free at 1-877-FAST-951.